Return Policy
At Hottips!, we provide you with the best technology your devices need to stay powered up and functioning.
Our No Questions Guarantee
If you are not completely satisfied with your purchase, please contact us to arrange an exchange or refund within 30 days of purchase. Yes, we make gift exchanges too!
To get a return shipping label or use your free unlimited returns for refunds and exchanges via ReDo, go to https://returns.hottipsusa.com/#/login
Contact our amazing Customer Service team at help@hottipsusa.com or 1-800-525-5097 EXT 6
Return Expectations:
- Contact our customer service team, they are eagerly looking forward to assisting you, by phone (1-800-525-5097 EXT 6) or email (help@hottipsusa.com) to begin. If you’re item is damaged or is covered under warranty, then please submit this form to begin the process with our customer service team.
- Once the return is accepted either a refund will be issued, or a replacement product will be promptly shipped out to you. Shipping fees are non-refundable on exchanges.
Please note, sale items and BOGO (Buy One, Get One Free) items may not be returned or refunded for a value more than the original price paid.
Limited Lifetime Warranty
Hottips! warrants all products to be free from defects in material or workmanship for the life of the product. This warranty does not extend to damage or failure which results from misuse, neglect, accident, alteration, abuse, improper installation or maintenance.
CLICK HERE TO COMPLETE A WARRANTY REQUEST
$3000 Limited Warranty
If your product is covered under our $3000 Connected Equipment Limited Warranty, check out the full warranty below.
CLICK HERE FOR FULL WARRANTY LANGUAGE AND DISCLAIMERS
Contact our amazing Customer Service team at help@hottipsusa.com or 1-800-525-5097 EXT 6
Hottips! Customer Service Hours: Monday-Friday 7:00am-3:30pm MT (Denver, Colorado)
